If you find your Remote Desktop connection is not working and need a computer’s name, you can find it by navigating to Start > Control Panel > System. You may need to contact a colleague with physical access to the machine to perform this step. You can identify the IP address of a remote computer by accessing whatismyip and noting the address. Double-check your information and ensure you are using the right address or name. You need to enter the correct IP address or the computer’s network name to connect with a Remote Desktop session. The cause of a Remote Desktop session on Windows 10 not working might be due to a simple error typing the IPv4 address when trying to establish the connection. One of the likely reasons for a Win 10 Remote Desktop session not working is simply fixed by addressing the network settings. The first thing to check is to verify that both machines are on the same TCP-based network. Not being able to connect to the desired computers to establish RDP sessions is a common problem. You cannot connect to the remote computer Following are some common issues and ways to resolve them without engaging a system administrator. If you can’t connect to Remote Desktop on Windows 10 or experience other issues when using the tool, we have some tips that might help you fix the problem yourself. It can be a real problem when Windows Remote Desktop is not working correctly. Remote access Updated on: November 11, 2021
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